FAQ Storage Solutions
General Information
We provide sfort-term and long-term storage solutions for residential and office needs, with free storage
for qualified customers under certain conditions.
You can store furniture, appliances, personal belongings, and other household items. However,
hazardous materials, perishable goods, and illegal items are prohibited.
Yes, our storage facilities are climate-controlled to ensure the safety and longevity of your belongings.
Basic coverage is included. However, we recommend purchasing additional insurance for high-value or
sentimental items.
No, we offer flexible storage terms. Whether you need storage for a few days or an extended period, we
can accommodate your needs.
Access and Security
Yes, access is available by appointment. Please contact us to schedule a visit.
Our facilities feature 24/7 surveillance, secure locks, and restricted access to ensure your belongings are
safe.
We use professional-grade packing materials, climate-controlled environments, and trained staff to
handle your items with care.
Yes, but they must be authorized in advance. You can designate an individual who will be permitted
access to your belongings by providing proper identification
Pricing and Payments
Storage costs vary based on the size of the move, the duration of the storage, and any additional services
required. Contact us for a customized quote.
Yes, we offer discounted rates for long-term storage solutions. Please inquire for details.
We accept all major credit cards, e-transfers, and direct deposits.
We offer flexible payment options, including upfront payments and monthly billing plans. Contact us to
discuss what works best for you.
Late payments may be subject to fees. If storage fees remain unpaid for an extended period, your items
may be subject to lien procedures in accordance with storage regulations.
Booking and Process
Booking is easy! You can call us, email, or fill out the online booking form on our website.
Our team will pack your items, transport them to our facility, and safely store them.
While we handle the packing, we recommend emptying all drawers, cleaning items, and disconnecting
appliances.
Special Cases
Absolutely! We have specialized procedures for storing fragile and high-value items, including TVs and
digital pianos.
Yes, we provide secure storage for motorcycles. Contact us for specific details.
Yes! Our storage services are perfect for seasonal items like holiday decorations, camping gear, or
winter/summer sports equipment.
Miscellaneous
Simply let us know as soon as possible, and we’ll adjust your storage plan accordingly.
No problem! We’ll arrange an early pick-up or delivery based on your schedule.
Yes, we offer transportation services to move your items into and out of storage. Contact us to arrange
pickup or delivery.
Contact us immediately, and our Claims Department will guide you through the process